Do I get a 'break' on filling my swimming pool?

The City of Friendswood calculates sewer charges based on Winter Quarter Average (WQA) so pool adjustments are not offered. The water consumption from the December through February or November through January bills are combined and divided by two to obtain the WQA for sewer charges.

The WQA is recalculated every year and this is the figure used for the upcoming year. If you are filling a new pool or draining and refilling a pool due to repairs during the billing periods listed above, please provide a letter from the pool company stating the dates of the fill and the gallons used so this can be taken into consideration when recalculating the WQA for the upcoming year.

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1. How do I set up water service?
2. What utility services does the city offer?
3. How much is the deposit and what is it for?
4. How can I pay for the deposit?
5. How long do you keep the deposit?
6. What is a letter of credit?
7. How do I obtain a letter of credit?
8. How soon can I get water service?
9. Why is my bill so high?
10. How often do you bill?
11. Why do I have a balance forward on my bill?
12. Can I get a bill every month versus every other month?
13. Can I pay my bill over the phone?
14. Can I pay my bill online?
15. How do I sign up for the City of Friendswood Watersmart Portal?
16. Do I have a leak?
17. How can I fix my leak?
18. Will the city adjust my bill because of a leak?
19. Do I get a 'break' on filling my swimming pool?