Ameresco & RTS/EnvoCore contractors will be wearing bright yellow shirts with partner logos, placards on their trucks/vans, and carrying a letter on City of Friendswood letterhead.
- On your home's scheduled installation day an Ameresco/RTS/EnvoCore worker will knock on your door to notify you that the replacement is about to begin and that the water will be turned off to your home.
- If no one answers the door, the installers will check to see if your existing water meter is currently running to your home. If water use is not detected, installers will temporarily shut off the water to your home (approximately 15-20 minutes) to begin the replacement of your water meter.
- If water use is detected and no one answers the door, then installers will move to the next home and will return to your home later that same day and will try again. A door hanger will be placed on your door when the replacement is complete or if the replacement was unsuccessful for any reason, to notify the customer their status.
- Typical interruption of service is less than 30 minutes.
If you still notice air or sediment in the house plumbing, please perform additional flushing of interior lines by running a high-flowing line on cold, preferably without a faucet aerator, such as a bathtub, for a few minutes until your water is clear. Do not use hot water to flush your system.